Privacy
Policy

Digibility respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how Digibility collects, uses, stores, shares, and protects information when you visit our website, create an account, use our platform, connect third-party channels, contact us, or otherwise interact with Digibility.

1. Who We Are

Digibility is a platform for AI-assisted marketing operations, including onboarding, analysis, content planning, content creation workflows, approvals, scheduling, publishing, and analytics.
If you have questions about this Privacy Policy, contact:
Contact Person: Amit Gupta
Address: C3-503, Nyati Esteban 1, Undri, Pune 411060, Maharashtra, India
Email: info@digibility.ai

2. Information We Collect

We may collect the following categories of information:

a. Information You Provide

• name, email address, business name, and account details;
• billing and subscription information;
• onboarding responses and business profile information;
• content inputs, uploads, media, briefs, and approvals;
• support requests, messages, and feedback.

b. Information From Connected Platforms

If you connect third-party platforms to Digibility, we may collect information made available through those integrations, such as account identifiers, profile metadata, publishing permissions, analytics, and performance data.

c. Automatically Collected Information

We may collect technical and usage information such as device data, browser type, IP address, referral information, page interactions, event activity, and general website/app usage logs.

d. Cookies and Similar Technologies

We may use cookies, pixels, tags, and similar technologies to operate the website, remember preferences, understand usage, improve performance, and measure marketing effectiveness.

3. How We Use Information

We use personal information to:

• provide, maintain, and improve Digibility;
• create and manage accounts and subscriptions;
• run onboarding, content, publishing, and analytics workflows;
• connect and manage third-party integrations;
• provide customer support and service notifications;
• secure the platform and prevent abuse, fraud, and unauthorized access;
• analyze performance and improve product experience;
• send marketing communications where permitted by law.

4. Legal Bases

Where required by applicable law, we process personal information based on one or more of the following: consent, performance of a contract, compliance with legal obligations, and legitimate interests.

5. Sharing of Information

We may share information with:

• infrastructure, hosting, and database providers;
• payment and billing providers;
• analytics, communications, and support providers;
• AI and automation service providers;
• third-party platforms you choose to connect;
• regulators, law enforcement, or advisers where legally required.

We do not sell your personal information.

6. Data Retention

We retain information for as long as reasonably necessary to provide the service, comply with legal obligations, resolve disputes, enforce agreements, maintain security, and support backup or archival processes.

7. Data Security

We use reasonable technical and organizational safeguards designed to protect personal information, including access controls, authentication safeguards, secure storage practices, and monitoring.

8. Your Choices and Rights

Depending on your jurisdiction, you may have rights to access, correct, delete, object to, restrict, or export certain personal information.

You may also:

• disconnect integrated accounts;
• unsubscribe from promotional emails using the unsubscribe link;
• contact us to update or delete account information, subject to legal and contractual limits.

9. Marketing Communications

We may send service-related emails and notifications needed to operate your account. We may also send promotional communications where allowed by law. You can opt out of promotional messages at any time.

10. International Transfers

Your information may be processed in countries other than your own. Where required by law, we use appropriate safeguards for such transfers.

11. Children’s Privacy

Digibility is not intended for children, and we do not knowingly collect personal information from children.

12. Third-Party Services

Digibility may link to or integrate with third-party websites, platforms, or services. Their privacy practices are governed by their own policies, not this Privacy Policy.

13. Policy Updates

We may update this Privacy Policy from time to time. If we make material changes, we will update the date above and, where appropriate, provide additional notice.

14. Contact Us

For privacy questions, requests, or complaints, contact:

Contact Person: Amit Gupta

Address: C3-503, Nyati Esteban 1, Undri, Pune 411060, Maharashtra, India

Email: info@digibility.ai